Last Updated: January 1, 2026

ADR Collision Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website or contact us regarding our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit https://adrcollision.com or interact with us online.

If you do not agree with the practices described in this policy, please do not use our website.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily submit through our website, including when you:

Fill out a contact form

Request a free estimate

Schedule an appointment

Communicate with us through the website

The information you may provide includes:

Name

Email address

Phone number

Any additional details you include in message fields

Providing this information is voluntary, but it may be necessary for us to respond to your request or provide services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies, including:

IP address

Browser type

Device information

Pages visited

Date and time of visits

General location based on IP address

This information does not directly identify you and is used to maintain website functionality, security, and performance.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Responding to inquiries and estimate requests

Scheduling and managing appointments

Communicating with you about services

Improving our website and customer experience

Maintaining the security and operation of our website

Complying with legal obligations

We do not sell your personal information.

3. Appointment Scheduling and Communications

If you schedule a free estimate or submit a request through our website, we may use your contact information to:

Confirm appointments

Provide service-related updates

Respond to your questions

These communications are considered service-related and not promotional in nature.

4. Cookies and Website Technologies

Our website uses cookies and similar technologies to support basic functionality, improve performance, and enhance user experience.

Cookies may be used to:

Remember site preferences

Maintain website security

Analyze general website usage trends

Most web browsers accept cookies automatically. You can adjust your browser settings to refuse or delete cookies; however, doing so may affect certain website features.

5. Future Use of Analytics or Advertising Tools

We may implement analytics tools (such as website traffic analysis services) or advertising technologies in the future to better understand how visitors use our website and to improve our services.

If such tools are added, they will be used in accordance with applicable privacy laws and this Privacy Policy will be updated accordingly.

6. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in limited circumstances, including:

With trusted service providers that help operate our website or scheduling systems

When required by law, legal process, or government request

To protect the safety, rights, or property of our business or others

Any service providers we use are expected to handle information securely and only for authorized business purposes.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Respond to inquiries

Provide requested services

Maintain business records

Comply with legal and regulatory requirements

When information is no longer needed, it is securely deleted or archived in accordance with applicable laws.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal data

Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party sites.

We encourage users to review the privacy policies of any external websites they visit.

Our website may display embedded content (such as reviews, maps, or widgets) from third-party providers. Embedded content may collect certain information (for example, IP address and device/browser information) and may use cookies or similar technologies according to the third party’s policies. We encourage you to review the privacy practices of the third-party providers whose content you interact with.

11. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will always be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

ADR Collision Inc.
812 Lions Drive
Troy, IL 62294
United States
Email: [email protected]
Website: https://adrcollision.com