Last Updated: January 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the ADR Collision Inc. website located at https://adrcollision.com (the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree with these Terms, you must discontinue use of the Site immediately.

1. Company Information

ADR Collision Inc. (“ADR Collision,” “we,” “us,” or “our”) is a company registered in Illinois, United States, located at:

ADR Collision Inc.
812 Lions Drive
Troy, IL 62294
United States

Phone: 618-505-0103
Email: [email protected]

2. Purpose of the Site

The Site is provided for informational purposes regarding our collision repair services and to allow users to contact us, request estimates, schedule appointments, and view customer reviews and service information.

The Site does not sell products or process payments unless explicitly stated on a specific page.

3. Estimates, Service Descriptions, and Availability

All information on the Site, including service descriptions, repair examples, and timelines, is provided for general informational purposes only.

Online estimate requests are not binding quotes.

Final pricing may vary based on vehicle condition, damage assessment, parts availability, labor requirements, and insurance considerations.

Appointment times and service availability are subject to change and confirmation.

Nothing on this Site constitutes a contractual offer for services.

4. Scheduling and Communications (GoHighLevel)

We use a third-party platform, GoHighLevel, to manage appointment scheduling, estimate requests, and customer communications.

By submitting a form or scheduling an appointment through the Site, you acknowledge and agree that:

Your submitted information may be processed through GoHighLevel

We may contact you regarding your request, appointment, or service inquiry

Appointment confirmations and reminders may be sent via email, phone, or text message

We are not responsible for technical errors, delays, outages, or delivery failures caused by third-party scheduling or communication platforms.

5. SMS and Text Message Communications

If you provide your phone number through our Site, scheduling forms, or estimate requests, you consent to receive service-related communications, which may include:

Appointment confirmations

Appointment reminders

Follow-up messages regarding your inquiry or service

Message and data rates may apply depending on your mobile carrier.

You may opt out of text communications at any time by replying STOP or by contacting us directly at [email protected].
We do not sell or share mobile opt-in data with third parties for marketing purposes.

6. Embedded Customer Reviews and Testimonials

The Site may display customer reviews, ratings, or testimonials embedded from third-party platforms such as Google or similar services.

These reviews:

Reflect individual customer opinions and experiences

Do not guarantee similar results or outcomes

May not represent all customer experiences

We do not control, edit, or guarantee the accuracy of third-party review content and are not responsible for the policies or practices of the platforms hosting those reviews.

7. No Professional or Repair Advice Disclaimer

All content on this Site is provided for general informational purposes only and should not be interpreted as professional mechanical, safety, insurance, or repair advice.

Vehicle damage and repair needs vary significantly based on individual circumstances.
You should not rely solely on website content to make repair, safety, or insurance decisions without obtaining a proper in-person inspection and professional evaluation.

Use of the Site does not create a mechanic-client, repair contract, or advisory relationship.

8. User Responsibilities

By using the Site, you agree that you will not:

Submit false, misleading, or fraudulent information

Use automated systems, bots, or scraping tools on the Site

Attempt to disrupt, hack, or interfere with Site functionality or security

Use the Site for unlawful or abusive purposes

We reserve the right to restrict or terminate access to the Site for misuse or violations of these Terms.

9. Intellectual Property Rights

All content on the Site, including text, images, logos, graphics, layout, and design elements (“Content”), is owned by ADR Collision or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, or print content for personal, non-commercial use only.
You may not copy, reproduce, distribute, modify, or commercially exploit any Site content without prior written permission.

10. Third-Party Links and Services

The Site may contain links to third-party websites, tools, or services for convenience.

We do not control third-party websites and are not responsible for their:

Content

Privacy practices

Terms

Availability or accuracy

Your use of third-party services is at your own risk and subject to their respective terms and policies.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Privacy Policy:
https://adrcollision.com/privacy-policy

12. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Accuracy or completeness of content

We do not guarantee that the Site will always be secure, error-free, or uninterrupted.

13. Limitation of Liability

To the fullest extent permitted by law, ADR Collision and its employees, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site.

If liability is imposed despite these limitations, our total liability for any claim related to the Site shall not exceed $100, unless otherwise required by applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless ADR Collision, its owners, employees, and agents from any claims, damages, liabilities, losses, or expenses (including legal fees) arising from:

Your misuse of the Site

Your violation of these Terms

Your submission of false or unlawful information

15. Modifications to the Site and Terms

We reserve the right to modify, update, or discontinue any part of the Site or these Terms at any time without prior notice.

Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

Any disputes arising from or related to the Site or these Terms shall be resolved in the state or federal courts located in Illinois, and you consent to the jurisdiction of those courts.

17. Contact Information

If you have any questions about these Terms and Conditions, you may contact us at:

ADR Collision Inc.
812 Lions Drive
Troy, IL 62294
United States
Email: [email protected]
Phone: 618-505-0103